
- Add to Cart: Use the Try at Home button when adding items to your cart.
- Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
- Try at Home: Once your order arrives, you will have 3 days to try on the items.
- Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep.
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